When a tenant calls about the heat, your tech is already driving to the property. We give them experienced remote backup — a live video call with an 18+ year HVAC professional who helps them understand what may be happening and what to do next.
Managing scattered single-family homes means every truck roll to a single tenant’s house costs you time and money.
One-time help when you need it, or a monthly plan if HVAC questions come up regularly.
Managing a larger portfolio? Contact us to discuss what support makes sense for your situation.
Contact Us →All plans require a 3-month minimum commitment from the subscription start date. Cancellation requests are processed beginning in month 4. Included consultations do not roll over. Full terms →
Simple. No special equipment. Just a phone or laptop with video.
Your maintenance tech gets the call. Before they drive out — or while they’re already at the property — they book a consultation or use one from their plan.
Your tech shares what they see — the unit, error codes, symptoms. Our advisor asks questions and walks through the situation with them. No jargon. No rushed answers.
We help your tech understand what may be happening, what steps to consider next, and whether a licensed contractor is the right call — so the decision is informed, not guesswork.
If a contractor comes out with a recommendation, plan subscribers can send us the quote for an independent review before approving any significant work.
Comfort Clarity Advisors was founded by Gaetano Caputo, an 18+ year HVAC professional with hands-on residential experience throughout New Jersey — including field experience with a major NJ gas and electric utility. We provide independent advisory guidance only. We have no financial affiliation with any HVAC contractor, manufacturer, or equipment dealer.
The questions we hear most before someone books their first consultation.
Your maintenance tech connects with our advisor by video call — from the property or from wherever they are. They describe the symptoms, show the equipment if they can, and we walk through the situation together. We help them understand what may be happening, what steps to consider, and whether a licensed contractor is the right next call.
We are available Monday through Friday, 8 AM to 5 PM Eastern. Plan 1 subscribers receive next-business-day scheduling. Plan 2 subscribers receive same-business-day scheduling. Outside of those hours, please email consult@comfortclarityadvisors.com and we will respond the next business day.
Contractors come to do work. Their advice comes with a financial stake in the outcome. We are completely independent — no installations, no repairs, no commissions. When we say a repair is warranted or a quote looks reasonable, there is no financial motive behind that assessment. That is what makes it genuinely useful.
We provide advisory guidance — helping your tech understand what may be happening and what steps to consider next. All on-site decisions, repairs, and work remain the responsibility of your maintenance staff and their qualified contractors. We are a second set of experienced eyes, not a remote supervisor.